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Our Guarantee

 

We provide a 12 month warranty on our work for peace of mind

Subject to terms and conditions



Our Guarantee

 

We will only use skilled professionals who have the qualifications, knowledge, experience and tools to carry out the work they are booked to do.  As a family run business, we take pride in our work and our reputation has been built upon our own commitment to carrying out every job professionaly and to the highest standard.

 

Our aim is to have complete customer satisfaction on every single job, however, we understand that there may be rare instances where the quality of work does not meet the standards expected by you, or us.  When the workmanship on a job fails to meet the standards that are expected, we will arrange for it to be rectified immediately.

 

If a defect for which we accept responsibilty appears within 12 months of the work being completed, we will arrange for it to be put right at no cost and as a matter of priority.  

 

 

Our promise to you...

 

Guarantee - Our workmanship and most materials supplied are covered by a 12 month warranty.

 

Invoicing - We will always provide a full VAT invoice for all works carried out.

 

Insurance - We have public liability insurance to the amount of £5,000,000.00 to cover our work.

 

Tradespeople - All the tradespeople we send to complete a job will be qualified, skilled and experienced in their respective trade.

 

Certification - Where required we will provide a NICEIC certificate for electrical works carried out, or a Gas Safe certificate for any gas related works carried out.

 

Customer Details - We will never share any customer information with a third party

 

Data Protection - All records are kept in accordance with GDPR requirements.

 

Aftercare - Once works are complete we are still here to help, and will continue to assist you in any way that we can.

 

Boiler Warranties

 

Having a new boiler installed is a real investment into your home and your family's comfort and wellbeing.

 

When using ETA Electrical Services to install a new boiler in your home, we will always recommend the leading brands of boiler.  Depending on the brand of boiler, the warranty cover can be up to 12 years.

 

Once we have installed a new boiler, we can take care of registering your warranty with the manufacturer, as well as scheduling the annual servicing and gas safety testing of the applaince.

ETA Electrical Services Ltd

Units 5 and 6 Hassocks Wood Business Centre

Stroudley Road

Basingstoke

RG24 8UQ

 

Tel | 01256 844 980

 

Email | enquiries@etaelectrical.com

 

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ETA Electrical Services Ltd registered in England and Wales with company number 8263304


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